Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CoPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CoPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CoPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Time To Defend CFPB as Senate Banking Committee Aims Sights at It | Ed Mierzwinski

UPDATED 12 April: The Senate Banking Committee held a stacked hearing on "Assessing Consumer Regulations" yesterday (5 April), although our one pro-consumer witness and pro-CFPB Senators defended consumer protection ably as three industry-backed witnesses and their supporters on the committee had a great deal of trouble proving their case that the CFPB should be dismantled. Tomorrow morning, (7 April) CFPB Director Richard Cordray will present the statutory "Semi-Annual Report of the CFPB" to the committee. We submitted a statement to be entered into the hearing record, as did other Americans for Financial Reform coalition members.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

The Department of Labor Fiduciary Rule for Investment Advice

U.S. PIRG federal legislative director Jerry Slominski on The Release of the Department of Labor Fiduciary Rule for Investment Advice

> Keep Reading
Blog Post | Consumer Protection

What is payday lending? | Kathryn Lee

We are a leading member of Americans for Financial Reform, a coalition that was instrumental in the creation of the Consumer Financial Protection Bureau (CFPB) by Congress in 2010. The CFPB is currently working on a rule to reign in the payday lending industry. We, along with AFR, are working to make sure the rule is a strong one. 

> Keep Reading
Blog Post | Consumer Protection

Lowering your APR might be easier than you think | Kathryn Lee

Many Americans are walking around with a balance on their credit card because of high interest rates, or annual percentage rate (APR) charges for unpaid balances. It's best to pay off your balance in full but if you don't or can't, a higher APR makes your debit grow faster. What most people don’t realize is this APR can be negotiated to a lower rate.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

More Than 100 Groups Insist on No Riders in Spending Legislation

The day before the White House is expected to release its fiscal year 2017 budget proposal, a coalition of more than 100 groups, including U.S. PIRG, sent a letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders.

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News Release | CoPIRG Foundation | Consumer Protection, Health Care

CoPIRG Foundation Helps Colorado Students Navigate New Health Insurance Landscape

With the main parts of the Affordable Care Act now going into effect, the CoPIRG Foundation has launched a statewide education campaign reaching out to students with facts about the changes, and tips to help them find the right coverage for themselves. 

> Keep Reading

Auto Shop Estimates Suggest Unnecessary Reparis

A hidden camera investigation by the CALL7 Investigators found recommendations for a single vehicle from 10 Denver metro area auto mechanics varied widely. Some suggested unnecessary repairs and others missed problems that needed to be fixed.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Survey Finds Dangerous Toys on Colorado Store Shelves

Denver, Nov. 20 –Dangerous or toxic toys can still be found on America’s store shelves, according to Colorado Public Interest Research Group’s 27th annual Trouble in Toyland report.

> Keep Reading
News Release | CoPIRG | Consumer Protection

CoPIRG Applauds Attorney General In Opposing Payday Lending Rollback

 CoPIRG supports Attorney General John Suthers in his opposition to federal legislation that would override Colorado’s 2010 payday lending reforms.

> Keep Reading

Bank fees a mile higher in Denver area

Denver consumers pay the nation's highest ATM surcharges and overdraft fees, according to a report released Monday by Bankrate.com.

> Keep Reading

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News Release | U.S. PIRG Education Fund

The U.S. Consumer Product Safety Commission (CPSC) announced today that discount stores T.J. Maxx, Marshalls and HomeGoods sold 19 different recalled products to consumers between 2014 and 2019. In the case of five products, the stores’ parent company TJX initiated the recall. The products included the Rock ‘N Play and Kids II inclined infant sleepers, which are responsible for a number of fatalities, rattles that can break and pose a choking hazard, and electronics that overheat or explode. 

News Release | U.S. PIRG Education Fund

The U.S. Food and Drug Administration (FDA) has confirmed today that the drug manufacturers Dr. Reddy’s and Perrigo have initiated a voluntary recall of all of their generic versions of Zantac (ranitidine) -- commonly used to treat heartburn -- due to carcinogen contamination.

News Release | U.S. PIRG Education Fund

Despite more than 50 infant deaths from inclined sleepers, including the Fisher-Price Rock ‘n Play and the Kids II Rocking Sleeper, many versions of this type of product remain for sale and in homes. The U.S. Consumer Product Safety Commission (CPSC) is proposing a new rule that would virtually end the sale of inclined sleepers. 

News Release | U.S. PIRG Education Fund

A new analysis of publicly available information from the FDA by U.S. Public Interest Research Group Education Fund finds only 26 percent of a class of recalled blood pressure medications have been assessed for carcinogen contamiantion -- and the majority had some lots with higher levels than the FDA considers safe.

Consumer Protection

Watch out for unsafe toys this holiday season

Our annual “Trouble in Toyland” report found toys with choking hazards, recalled toys still for sale, toxics in slime and more.

 

Consumer Protection

Consumer Alert: Heartburn medication recalled due to carcinogen concerns

If you frequently use Zantac (ranitidine) or a generic version to treat heartburn, you should check if it's a Dr. Reddy’s, Perrigo or Sanofi product and immediately consult your doctor, says PIRG Consumer Watchdog Adam Garber.

 

Consumer Protection | U.S. PIRG

Unsafe used cars for sale

Our new report revealed that AutoNation, which bills itself as “America’s Largest Auto Retailer,” is selling recalled, used vehicles that contain dangerous safety defects. We're calling on AutoNation's Executive Chairman to stop selling cars with unrepaired recalls.

 

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 
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