Consumer Protection
PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.
LOOKING OUT FOR CONSUMERS
CoPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.
TROUBLE IN TOYLAND
For 30 years, CoPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.
Get our tips for avoiding dangerous toys.
BIGGER BANKS, BIGGER FEES
In April, CoPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.
Find out how to beat high bank fees.
SEE ALL CONSUMER RESOURCES
Issue updates
The Colorado General Assembly sent a bill to the governor’s desk that would ramp up consumer protections around predatory towing. In a recent report, Getting Off the Hook of a Predatory Tow, CoPIRG compared state laws around towing and identified a number of abusive practices following a tow that vehicle owners can experience, from charging exorbitant fees to refusing the owner access to the personal items in their vehicle. Based on the new protections, Colorado would be a national leader.
Colorado wheelchair users have won a landmark victory that eventually could affect every U.S. consumer’s right to repair. The General Assembly approved HB22-1031, requiring manufacturers of powered wheelchairs to make available parts, tools, repair manuals, and digital access to owners and independent repairers at fair and reasonable prices. The Colorado bill also marks the first time an industry will be required to provide repair access since Massachusetts voters approved an automotive Right to Repair law at the ballot in 2013.
Consumer and disability advocates are celebrating the passage of HB22-1031, the Right to Repair for Wheelchairs bill, by the full Senate. This first-in-the-nation bill is one step away from the Governor’s desk. The bill would require manufacturers of powered wheelchairs to make available parts, tools, repair manuals, and digital access to owners and independent repairers at fair and reasonable prices to fix their wheelchairs.
Consumer and disability advocates applauded the Colorado Senate Business, Labor and Technology committee for passing HB22-1031, the Right to Repair for Wheelchairs bill, which would require manufacturers of powered wheelchairs to make available parts, tools, repair manuals, and documentation to owners and independent repairers at fair and reasonable prices to fix their wheelchairs. It also requires manufacturers provide the digital access needed to complete repairs.
Consumer Protection
GM heeds consumer groups' advocacy, commits to not sell used cars with safety issues
We commend General Motors for its new commitment not to sell used vehicles with unrepaired safety recall defects on its soon-to-be-launched used car platform, CarBravo.
Consumer Protection
Farmers want to fix their stuff. Tractor dealer consolidation is getting in the way.
John Deere, which controls 53% of the country’s large tractor market, has consolidated a huge percentage of its dealership locations into large chains — leading to costly repair bills for farmers and delays that can put their crops at risk.
Consumer Protection
Not First Class
Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.
Consumer Protection
Report: Colorado consumers faced major challenges with credit bureaus, debt collectors in 2020
If you were treated unfairly by a financial company such as a credit bureau in 2020, you're not alone. "Consumers in Peril," a CoPIRG Foundation report on the top marketplace threats that Americans faced in 2020, found that problems with banks, credit bureaus and debt collectors were among the top consumer complaints.
Latest Reports
Tools & Resources
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A New Direction In Driving Trends
Our Changing Relationship with Driving and the Implications for America’s FutureCoPIRG Foundatio -
SO YOU NEED HEALTH INSURANCE. NOW WHAT?
Read the Health Insurance 101 guide below, or download the PDF here.CoPIRG Foundation -
Leading Groups Send Criteria for Evaluating VW Settlement
Seeking Compensation for Consumers and Environment -
Group letter opposing Nancy Beck to head CPSC
Former chemical industry official would be fox guarding henhouse
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