Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CoPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CoPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CoPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Annual Survey Lists Potentially Unsafe Toys

As Coloradans gear up for holiday shopping it’s important to know what’s safe for the children.

> Keep Reading

CBS4 Investigates Unemployement Debit Cards

Thousands of unemployed Coloradans probably don't even know their benefits are whittled away every time they buy something with their state-issued debit cards.

> Keep Reading

Highlights of the Credit Card Accountability, Responsibility and Disclosure (CARD) Act of 2009

To educate consumers about the Credit Card Accountability, Responsibility And Disclosure (CARD) Act signed into law on May 20, CoPIRG released a factsheet about the upcoming changes and tips on how to avoid remaining abusive credit card practices.

> Keep Reading

Keeping Families Safe From Dangerous Products

Companies that  violate product safety laws will face stiff fines and penalties,

> Keep Reading

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Report | CoPIRG

Data provided by the Denver Office of Financial Empowerment and Protection shows that thousands of people were helped in 2020.

News Release | CoPIRG

CoPIRG released new data highlighting the success of the Denver Office of Financial Empowerment and Protection (OFEP), which in 2020 helped thousands of Denver residents reduce debt by $1.4 million, increase savings by $227,000, avoid $826,000 in tax prep fees, and improve credit scores by an average of 43 points. CoPIRG highlighted that the Denver OFEP success underscores the role a statewide Office of Financial Empowerment could play to help leverage Denver’s success across the state.

 

News Release | CoPIRG

The Colorado Senate Transportation and Energy Committee approved SB21-103 and moved the Office of Consumer Counsel (OCC) one step closer to reauthorization. Over the last 30 years, the OCC has saved consumers $1.7 billion - with average annual consumer savings of $113 million over the last five years.

Report | CoPIRG Foundation and U.S. PIRG Education Fund

Here in Colorado, we want to fix our stuff – even during the COVID-19 pandemic. According to a review of data from iFixit, which describes itself as the “repair guide for everything, written by everyone,” over 1 million unique users from Colorado went to www.iFixit.com to look up how to repair something in 2020. Even as repairing our devices for learning and working became critical to staying safe, 6 of the top 10 most popular manufacturers of devices that Coloradans were trying to fix restrict access to parts and service information

Consumer Protection

Report: Colorado consumers faced major challenges with credit bureaus, debt collectors in 2020

If you were treated unfairly by a financial company such as a credit bureau in 2020, you're not alone. "Consumers in Peril," a CoPIRG Foundation report on the top marketplace threats that Americans faced in 2020, found that problems with banks, credit bureaus and debt collectors were among the top consumer complaints.

 

Consumer Protection

Auto Loan Complaints Rise

A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and finance since the beginning of the pandemic.

 

Consumer Protection

Gov. Polis signs anti-price gouging bill into law

Gov. Jared Polis has signed into law a CoPIRG-backed bill that makes it illegal to sell food, fuel, medical supplies or other necessities for excessively high prices during a declared emergency. In Colorado and across the country, some sellers have been using the pandemic to take advantage of consumers by dramatically raising prices for essential goods.

 

Consumer Protection

Rich Cordray offers expert consumer tips with U.S. PIRG advocates via Zoom

During an online panel organized by U.S. PIRG, former CFPB Director Rich Cordray warned that this difficult time will likely last longer than most believe, and that consumers need protections such as mortgage relief and a halt on evictions for nonpayment of rent in order to weather it.

 
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CoPIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.