Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CoPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CoPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CoPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Public Health, Consumer Protection

Is E. Coli contaminated Cargill/Excel beef in your fridge?

Last Thursday, Cargill Meat Solutions recalled more than 25,000 pounds of ground beef products shipped to Colorado and California because of possible contamination with potentially deadly E. coli. Cargill is likely unfamiliar to shoppers as the beef it produces is labeled using other brands, in this case “Excel fresh meat”.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection, Health Care

Second recall of King Bio’s homeopathic drugs in the past month

King Bio Inc. issued the second significant voluntary recall since late July of their homeopathic drugs on Wednesday. Safety concerns over homeopathic drugs extend beyond King Bio as over the past several years, the FDA has issued recalls to several companies for a variety of health products from zinc-containing intranasal medicine to asthma drugs with toxic ingredients. 

> Keep Reading
News Release | CoPIRG | Consumer Protection

Coalition Turns In 188,045 Signatures to Cap Payday Loans in Colorado

Today, CoPIRG staff joined the other leaders of the Coloradans to Stop Predatory Payday Loans campaign to drop off 78 boxes containing 188,045 signatures at the Colorado Secretary of State’s office to cut and cap the interest rates and fees predatory payday lenders charge in Colorado. The number of valid signatures needed to qualify a statutory ballot measure for the November ballot is 98,000. 

> Keep Reading
News Release | CoPIRG | Consumer Protection

Over 180,000 Signatures Gathered to Rein in Payday Lenders

Today, CoPIRG stood with the leaders of the Coloradans to Stop Predatory Payday Loans campaign in front of an ACE Cash Express payday loan store to celebrate the campaign’s success in gathering over 180,000 signatures to qualify a ballot measure for the November 2018 election. Payday loans are small loans with extremely high APRs. For example, a Colorado payday loan borrower pays an average of $119 in fees and interest to borrow $392. That’s an average annual percentage rate (APR) of 129% but it can go as high as 215%.

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading

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News Release | CoPIRG | Consumer Protection

Victory: Gov Signs Credit Freeze for Minors Bill Into Law

Today, Governor Hickenlooper signed HB 1233 into law, which will give Colorado parents and guardians the authority to place credit freezes free of charge on the records of minors and individuals they legally represent starting January 1st, 2019.  

“HB 1233 allows parents and guardians to place a credit freeze for free on their dependent’s credit information, which is one of the most important actions you can take to stop identity thieves from using your child’s information to commit identity theft,” says Danny Katz, Director of the consumer advocacy group CoPIRG.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Credit Freeze for Minors Bill Approved by House Committee

CoPIRG applauds the members of the Colorado House State, Veterans, and Military Affairs Committee who voted to approve HB 1233 and give Colorado parents and guardians the authority to place credit freezes on the records of minors and individuals they legally represent. 

> Keep Reading
News Release | CoPIRG | Consumer Protection

CoPIRG Calls for Passage of Credit Freeze for Minors Bill

CoPIRG is calling on members of the Colorado House State, Veterans, and Military Affairs Committee to approve HB 1233 today and give Colorado parents and guardians the authority to place credit freezes on the records of minors and individuals they legally represent. The bill is sponsored by Speaker Crisanta Duran (D) and Representative Polly Lawrence (R). It combines language from two previous bills that included Representative Kim Ransom (R) as a sponsor.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Consumers Should Get Free Credit Freeze After Equifax Extends Deadline

This week, Equifax announced they would continue to waive their credit freeze fee until June 30th. CoPIRG is urging Coloradans to take advantage of this extension and get free credit freezes with Equifax if they haven’t already. However, it appears January 31st is the last day to sign up for a one year credit monitoring service for free. Equifax is offering these options to consumers after a breach of 145 million consumer records.

> Keep Reading
News Release | CoPIRG Foundation | Consumer Protection

32nd Annual “Trouble in Toyland” Survey Finds Dangerous Toys on Store Shelves

Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process, according to Colorado Public Interest Research Group (PIRG) Foundation’s 32nd annual Trouble in Toyland report. The report exposes fidget spinners full of lead, inadequately-labeled toys and balloons that pose a choking hazard, and data-collecting toys that may violate children’s privacy and other consumer protection laws. We also provide a list of toys that have been recalled over the past year.

 

> Keep Reading

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Blog Post | Consumer Protection

House Launches Frenzy of Attacks on CFPB, Public Protections | Ed Mierzwinski

Today and tomorrow the House floor showcases a variety of special-interest backed bills designed to eliminate public protections and weaken financial reform. Action starts soon with an attempt to override the President's veto of legislation to wipe away a new Department of Labor rule designed to protect hard-earned retirement savings from Wall Streeters seeking their "share" of your own share. Then, the House will consider the massive FSGG Appropriations bill, which rolls back the independence and authority of the CFPB and other financial reforms. Finally, they've teed up a bill to eliminate the Supreme Court's long-standing "Chevron doctrine," which says that courts must defer to expert agencies in certain circumstances. Without the doctrine in place, polluters and wrongdoers will have more opportunities to challenge public protections.

> Keep Reading
Video Blog | Consumer Protection

Last Week Tonight with John Oliver: The retirement industry is a minefield -- but here’s the answer

In this week’s episode of “Last Week Tonight,” host John Oliver called out three main problems hurting consumers when it comes to retirement: First, financial advisers aren’t currently required to work in their clients’ best interest. Second, high fees compound over time. Third, actively managed investment funds aren’t the answer. 

> Keep Reading
Blog Post | Consumer Protection

As CFPB Escalates Drive Toward Protections, Study Finds CFPB Enforcement Works | Ed Mierzwinski

This month the CFPB issued its proposed rule prohibiting class action bans in small-print mandatory arbitration clauses; in June it is expected to release its high-cost small dollar lending (payday and auto title loan) proposed rule. Meanwhile, as CFPB's industry opponents hide behind astroturf front groups and Congressional opponents use backdoor attacks, a law professor has released a major report finding that "from its inception [in 2011] through 2015 the agency had a 122-and-0 track record in its publicly announced enforcement actions" and that 93% (over $10.5 billion) of funds recovered for consumers have been for deceptive practices -- "[f]ar from a novel legal theory."

> Keep Reading
Blog Post | Consumer Protection

You might not know this about overdraft fees | Kathryn Lee

Did your bank sell you on the idea that it’s embarrassing for you to have your debit card declined for a $3 cup of coffee, and that you should pay them $35 each time for “overdraft protection”? Those big fees are what’s embarrassing. Unless you say yes to allow fees, you cannot be charged for over-drafting your debit card.

> Keep Reading
Video Blog | Consumer Protection

John Oliver Takes Aim At Credit Reports In 'Last Week Tonight'

Last Week Tonight with John Oliver explained how credit reports play a surprisingly large role in our lives, but even more surprising is how often they contain critical mistakes. John Oliver helps credit bureaus see why this is a problem – and that Judy still hasn’t been able to resolve her mixed up identity.

> Keep Reading

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News Release | U.S. PIRG Education Fund

A new analysis of publicly available information from the FDA by U.S. Public Interest Research Group Education Fund finds only 26 percent of a class of recalled blood pressure medications have been assessed for carcinogen contamiantion -- and the majority had some lots with higher levels than the FDA considers safe.

Blog Post

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

News Release | U.S. PIRG

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

Blog Post

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 
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