Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CoPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CoPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CoPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Congress Affirms Need to Stop Debt Trap; Mick Mulvaney Should Follow Suit

Here is our statement on Congress allowing the deadline to pass without repealing the Consumer Financial Protection Bureau's payday lending rule.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Colorado Supreme Court Affirms Payday Lending Initiative Title

The Colorado Supreme Court ruled Friday against the payday lending industry challenge to keep Initiative 126 off the November ballot. Supporters of the measure, including CoPIRG, can now move forward with our effort to ask voters to approve a 36 percent interest rate cap. The average annual percentage rate for payday loans in Colorado is 129 percent with some APRs climbing above 200 percent. That means a Colorado borrower would pay $119 in fees and interest to borrow the average payday loan of $392.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Victory: Gov Signs Credit Freeze for Minors Bill Into Law

Today, Governor Hickenlooper signed HB 1233 into law, which will give Colorado parents and guardians the authority to place credit freezes free of charge on the records of minors and individuals they legally represent starting January 1st, 2019.  

“HB 1233 allows parents and guardians to place a credit freeze for free on their dependent’s credit information, which is one of the most important actions you can take to stop identity thieves from using your child’s information to commit identity theft,” says Danny Katz, Director of the consumer advocacy group CoPIRG.

> Keep Reading
News Release | CoPIRG | Consumer Protection

Credit Freeze for Minors Bill Approved by House Committee

CoPIRG applauds the members of the Colorado House State, Veterans, and Military Affairs Committee who voted to approve HB 1233 and give Colorado parents and guardians the authority to place credit freezes on the records of minors and individuals they legally represent. 

> Keep Reading
News Release | CoPIRG | Consumer Protection

CoPIRG Calls for Passage of Credit Freeze for Minors Bill

CoPIRG is calling on members of the Colorado House State, Veterans, and Military Affairs Committee to approve HB 1233 today and give Colorado parents and guardians the authority to place credit freezes on the records of minors and individuals they legally represent. The bill is sponsored by Speaker Crisanta Duran (D) and Representative Polly Lawrence (R). It combines language from two previous bills that included Representative Kim Ransom (R) as a sponsor.

> Keep Reading

Pages

News Release | U.S. PIRG Education Fund | Consumer Protection

Target Removes Lead-Laden Fidget Spinner From Website, But Still Available For Sale In-Store

Since late yesterday afternoon, Target appears to have made the 33,000 ppm-lead containing Fidget Wild Premium Spinner Brass unavailable for sale on its website. U.S. PIRG Education Fund staff went to a Target store today and found the Fidget Wild Premium Spinner Brass was still available for sale in-store, despite the website saying it was unavailable there. Also yesterday, one of the CPSC’s Commissioners, Elliot F. Kaye, re-stated his opposition to the CPSC’s guidance and the acting chairman's statement when he tweeted, “Seems obvious fidget spinners are toys and should comply with all applicable federal safety standards.”

> Keep Reading
News Release | Consumer Protection

U.S. PIRG CONSUMER ADVOCATE MIKE LITT TESTIFIES AT CONGRESSIONAL HEARING ON EQUIFAX

Our Consumer Advocate, Mike Litt, was invited by Congresswoman Maxine Waters, Ranking Member of the House Financial Services Committee, to testify this week at a Congressional hearing on the Equifax data breach. This was a continuation of the committee's previously held hearing on October 5th entitled "Examining the Equifax Data Breach."

> Keep Reading
News Release | CoPIRG Foundation and Frontier Group | Consumer Protection

Colorado Ranks Ninth for Most Consumer Complaints Per Capita by Older Americans

Colorado ranked 9th for most complaints per capita by older Americans according to an analysis of the Consumer Financial Protection Bureau’s (CFPB) consumer complaint database. Mortgages were the leading source of 72,000 national complaints to the CFPB and the leading source of the over 1,300 complaints from older Coloradans. Complaints about credit reports, debt collection, and credit cards rounded out the top four according to the analysis from the CoPIRG Foundation and the Frontier Group. 

> Keep Reading

California’s new drug price law is a win for consumers nationwide

Today, California Governor Jerry Brown signed Senate Bill 17 into law, a groundbreaking measure to increase transparency and accountability for the prescription drug industry. We celebrate the new law—passed with support and hard work from CALPIRG—as a landmark victory for consumers, not just in California, but nationwide.

> Keep Reading

Statement on Walmart’s Decision to Strengthen Chemical Footprint Policy

CoPIRG applauds retail giant Walmart for updating its sustainability policy to restrict toxic chemicals in 90,000 products including cosmetics and skincare items, infant products, and household cleaners.

> Keep Reading

Pages

Blog Post | Consumer Protection

Time To Defend CFPB as Senate Banking Committee Aims Sights at It | Ed Mierzwinski

UPDATED 12 April: The Senate Banking Committee held a stacked hearing on "Assessing Consumer Regulations" yesterday (5 April), although our one pro-consumer witness and pro-CFPB Senators defended consumer protection ably as three industry-backed witnesses and their supporters on the committee had a great deal of trouble proving their case that the CFPB should be dismantled. Tomorrow morning, (7 April) CFPB Director Richard Cordray will present the statutory "Semi-Annual Report of the CFPB" to the committee. We submitted a statement to be entered into the hearing record, as did other Americans for Financial Reform coalition members.

> Keep Reading
Blog Post | Consumer Protection

What is payday lending? | Kathryn Lee

We are a leading member of Americans for Financial Reform, a coalition that was instrumental in the creation of the Consumer Financial Protection Bureau (CFPB) by Congress in 2010. The CFPB is currently working on a rule to reign in the payday lending industry. We, along with AFR, are working to make sure the rule is a strong one. 

> Keep Reading
Blog Post | Consumer Protection

Lowering your APR might be easier than you think | Kathryn Lee

Many Americans are walking around with a balance on their credit card because of high interest rates, or annual percentage rate (APR) charges for unpaid balances. It's best to pay off your balance in full but if you don't or can't, a higher APR makes your debit grow faster. What most people don’t realize is this APR can be negotiated to a lower rate.

> Keep Reading
Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

Report Back on the VW Road Trip | Mike Litt

After driving 1,671 miles from Colorado over the course of 12 days, the big day arrived -- Marcus and Elisabeth made it to headquarters on Tuesday at 2 PM. I joined them to return their 2011 Jetta SportWagen TDI and deliver over 20,000 of our petitions to Volkswagen. 

> Keep Reading

Pages

News Release | U.S. PIRG Education Fund

A new analysis of publicly available information from the FDA by U.S. Public Interest Research Group Education Fund finds only 26 percent of a class of recalled blood pressure medications have been assessed for carcinogen contamiantion -- and the majority had some lots with higher levels than the FDA considers safe.

Blog Post

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

News Release | U.S. PIRG

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

Blog Post

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 
View AllRSS Feed

support us

Your donation supports CoPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

consumer alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code