Consumer Protection Updates

News Release | CoPIRG | Public Health

Surprise medical billing bill codifies maximum protection

A bipartisan effort to strengthen protections for Colorado residents against surprise billing practices, the Health Insurance Surprise Billing Protections bill (HB22-1284), passed the state legislature yesterday, moving to the Governor’s desk. With the existence of both state and federal laws around surprise billing practices in effect, this bill will effectively merge the two laws, providing insured Colorado residents the maximum protections against surprise medical billing practices.

News Release | CoPIRG | Consumer Protection

New consumer protections tackling predatory towing makes Colorado a national leader

The Colorado General Assembly sent a bill to the governor’s desk that would ramp up consumer protections around predatory towing. In a recent report, Getting Off the Hook of a Predatory Tow, CoPIRG compared state laws around towing and identified a number of abusive practices following a tow that vehicle owners can experience, from charging exorbitant fees to refusing the owner access to the personal items in their vehicle. Based on the new protections, Colorado would be a national leader. 

News Release | CoPIRG | Consumer Protection

Disability, consumer advocates call for ability to fix their wheelchairs, passage of two key bills today

The Colorado Cross Disability Coalition, CoPIRG, and Arc Thrift Stores are calling on two key state legislative committees to approve bills today that will make it easier for people to get their powered wheelchairs repaired. HB22-1031 would give owners and independent repairers access to the parts, tools, diagnostics and repair manuals to fix their wheelchairs. HB22-1290 would make it easier for Medicaid recipients to get timely repairs on their wheelchairs. 

 

News Release | CoPIRG Foundation | Consumer Tips

New Tips Guide: Dark patterns: Your apps know too much about you, so what can you do?

When National Consumer Protection Week began in the late 1990s, many Americans still didn’t have internet access at home, let alone on mobile devices. Now, infringement on our online privacy is a huge threat, even when you just have apps running in the background. The new tips guide from CoPIRG Foundation and U.S. PIRG Education Fund (PIRG’s research partner) can help consumers control access to their private information and what companies can do with your data if they get it.

News Release | CoPIRG Foundation | Consumer Tips

CoPIRG exposes Top 10 list of financial complaints from Coloradans in 2021 as Consumer Protection Week kicks off

In 2021, from across the country, a record number of people filed complaints with the Consumer Financial Protection Bureau (CFPB) Public Consumer Complaint Database. Here in Colorado, we filed 4,729 complaints, with some categories of problems rising to the top (or sinking to the bottom, you might say). The Top 10 issues that Coloradans complained about were led by incorrect information on your credit report and credit reporting agencies failing to fix problems flagged by consumers.

News Release | CoPIRG | Consumer Protection

CoPIRG calls on Senate Business cmte to make it harder for online counterfeiters to evade consumer, safety protections

CoPIRG is calling on the Senate Business, Labor and Technology Committee to pass HB22-1099, which would make it harder for online counterfeiters to evade consumer protections on everything from toys to health masks. The bill is sponsored by Senators Rachel Zenzinger and Rob Woodward.

News Release | CoPIRG | Consumer Protection

CoPIRG calls on House Business cmte to make it harder for online counterfeiters to evade consumer protections

CoPIRG is calling on the House Business Affairs and Labor to pass HB22-1099, which would make it harder for online counterfeiters to evade consumer protections on everything from toys to health masks. The bill is sponsored by Representatives Terri Carver and Dylan Roberts.

News Release | CoPIRG Foundation | Consumer Tips

36th annual Trouble in Toyland report exposes risks of counterfeit and other dangerous toys

Even though legitimate toymakers deserve kudos for making many of their products safer over the years, too often, Americans end up buying dangerous toys for children for the holidays. CoPIRG Foundation’s 36th annual Trouble in Toyland report shows that many of those toys are counterfeit or recalled products, but still make their way into consumers’ shopping carts.

News Release | CoPIRG | Consumer Protection

After decades of saving ratepayers money, Colorado’s utility watchdog has a new name and expanded responsibilities

After 37 years of critical watchdog work that has resulted in nearly $2 billion in savings for utility ratepayers, the Office of Consumer Counsel will be the Office of the Utility Consumer Advocate (UCA) moving forward. Reauthorized by the Colorado General Assembly this year for another seven years and with modernized responsibilities and additional resources and staffing, the UCA has new momentum to advocate for affordably-priced, safe and reliable utility service. 

The 2021 Colorado General Assembly took major steps forward in protecting utility customers and our planet. HB21-1131 will result in better transparency and more open and accountable governing practices for members of utility cooperatives and SB21-103 reauthorizes and strengthens Colorado’s Utility Consumer Advocate. 

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