Consumer Protection Updates

Report | CoPIRG Foundation | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

Positive Steps on Arbitration Clauses

By | Danny Katz
Executive Director

Today, I had the honor of speaking with members of the Consumer Financial Protection Bureau (CFPB) who were in town to announce positive steps to protect consumers when in comes to forced arbitration clauses. Forced arbitration clauses eliminate Americans’ access to the courts, forcing them instead into a private system set up by corporations to favor corporations.

News Release | CoPIRG | Consumer Protection

Volkswagen Customer Asks Dealership & Headquarters to Buy Back Defective Diesel Car

This morning, Marcus Moench, a Boulder resident, drove to the Gebhardt Volkswagen dealership and asked the dealership to buy back his 2010 Jetta Sportswagen TDI diesel car at the full original purchase price, not the current “blue book” value, to compensate for the harm of being deceived into driving a polluting vehicle. This action is part of the CoPIRG Foundation’s “Make VW Pay” campaign to hold Volkswagen accountable for deceiving half a million U.S. consumers into buying pollution-spewing cars that led to massive, undeserved profits.

We went to a VW Dealership today

By | Danny Katz
Executive Director

Today, I went to a VW dealership with one of the 482,000 VW owners who unknowingly purchased a “clean” diesel vehicle that was designed to get away with violating the law. I went there to encourage dealerships to join with VW customers and call on VW to give people their money back for these misleading vehicles.

News Release | CoPIRG | Consumer Protection

We Launch “Make VW Pay Campaign” Over EPA Cheating Scandal

We launched a “Make VW Pay Campaign” as VW's CEO resigned over the scandal surrounding its "defeat device" scheme (and subsequent cover-up) to trick EPA pollution monitoring computers in nearly half a million diesel cars sold in the U.S. We are demanding a full rebate in buy backs to customers and other accountability.

News Release | CoPIRG | Consumer Protection

In Wake of Poor Response to Data Breach, CoPIRG Offers Tips to Coloradans

In light of U.S. Office of Personnel Management’s (OPM) poor handling of data breaches reported earlier this month, CoPIRG produced identity theft tips for anyone affected in Colorado.

News Release | CoPIRG | Consumer Protection

CoPIRG Applauds Governor Hickenlooper for Protecting Colorado Borrowers

Statement from CoPIRG Director Danny Katz

“Today Governor Hickenlooper stood up for Coloradans and vetoed HB15-1390, a last minute, special interest bill that would have increased borrowing costs on hard-working families across Colorado. This was rushed through with little debate, the proponent’s arguments were not supported by facts and the clear losers would have been the thousands of Coloradan’s whose interest rates would have jumped arbitrarily. We applaud the Governor for stopping this special interest giveaway. That's not how we do business in Colorado.”

News Release | CoPIRG | Consumer Protection

Weakened Consumer Advocate Approved By Legislature

Late Wednesday night the Legislature reauthorized a weakened version of Colorado’s Consumer Advocate, allowing the consumer watchdog to continue to advocate for Coloradans but only on gas and electric issues moving forward. Despite its track record of success and clear role in future telecommunication cases coming before the Public Utilities Commission (PUC) from 9-1-1 surcharge increases to the state’s high cost fund, Republicans in the Senate locked down with a party line vote that stopped the Office of Consumer Counsel (OCC) from representing consumers on telecommunication issues.

News Release | CoPIRG | Consumer Protection

Consumer Watchdog Will Get Disconnected Without Action

Colorado’s consumer watchdog is poised to get disconnected from telephone issues by the Colorado State Senate Friday. Unless an amendment is approved to allow Colorado’s consumer advocate, the Office of Consumer Counsel (OCC), to continue to do its job on telecom issues, Coloradans will be in danger of losing the representative that for 30 years has fought against unjustified prices and anti-consumer practices and won.

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